Journal of Health Literacy

Journal of Health Literacy

Health Literacy Challenges and Caregiving Burden among Family Caregivers of Hemodialysis Patients: A Qualitative Study from Nurses' Perspectives in Indonesia

Document Type : Original Article

Authors
1 Medical-Surgical Nursing, Faculty of Nursing, Universitas Airlangga, Surabaya, Indonesia.
2 Faculty of Nursing, Universiti Malaya, Kuala Lumpur, Malaysia.
Abstract
Background and Objectives: Hemodialysis patients rely heavily on their family caregivers for daily care management. However, the complexity of care often presents challenges in health literacy and care burden, which can impact the quality of care. Nurses' perspectives are crucial for understanding the unmet needs of family caregivers. This study aims to explore the health literacy challenges, psychosocial burden, and support needs of family caregivers of hemodialysis patients from the perspectives of hemodialysis nurses.

Materials and Methods: This study used a conventional qualitative content analysis study with Graneheim and Lundman's methodology approach. It was conducted in the hemodialysis unit of a private hospital in Surabaya, East Java, Indonesia, in July 2025. Purposive sampling with fifteen hemodialysis nurses as participants. The Focus Group Discussions conducted for data collection lasted an averaged of 60-80 minutes and utilized open-ended, semi-structured questions.

Results: Content analysis of 26 codes resulted in three main categories that included 8 subcategories: 1) Barriers to health literacy in family caregiving for hemodialysis patients; 2) Managing emotional strain and psychosocial challenges in family caregiving; 3) The need for comprehensive support systems to strengthen caregiving capacity.

Conclusion: From the perspective of hemodialysis nurses, family caregivers of hemodialysis patients face various challenges, including non-compliance with diet and fluid restrictions, limited health literacy regarding symptoms, dietary knowledge, confusion about information, and barriers to education. Family caregivers experience fatigue, helplessness, and need emotional support and resilience. Family caregivers of hemodialysis patients also experience problems with social support from peers, family, and economic resources.
Keywords

Acknowledgements: We would like to express our sincere gratitude to Universitas Airlangga for providing research funding through the Airlangga Research Fund (ARF) Batch 2 Program 2025, under Research Contract number 2997/B/UN3.LPPM/PT.01.03/2025.


Availability of data and Materials: All data supporting the findings of this studyare included in the article.


Conflicts of interest: The authors state that there are no conflicts of interest related to the present study.


Consent for publication: Not applicable.


Ethics approval and consent to participate: This study was conducted in accordance with the principles of the Declaration of Helsinki and ethical approval for this study was obtained from the Hospital Ethics Committee at the study site (Approval No.025/KEPK/RSPS-2024).


Funding: This study was funded by the Airlangga Research Fund (ARF) Batch 2 Program 2025 under Research Contract No.2997/B/UN3.LPPM/PT.01.03/2025.


Authors’ contributions: Research concept and design: Lailatun Nimah. Data collection: Lailatun Nimah and Herdina Mariyanti. Data analysis and interpretation: Noor Hanita Zaini. Manuscript preparation and review: Herdina Mariyanti and Noor Hanita Zaini. All authors reviewed and approved the final manuscript.

 

Open Access Policy: This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited. To view a copy of this license, visit https://creativecommons.org/licenses/by/4.0/

1. Bello AK, Okpechi IG, Osman MA, Cho Y, Htay H, Jha V, et al. Epidemiology of haemodialysis outcomes. Nat Rev Nephrol. 2022 Jun;18(6):378-95. https://doi.org/10.1038/s41581-022-00542-7 PMid:35194215 PMCid:PMC8862002
2. Yasin F, Khraim F, Santos M, Forgrave D, Hamad A. Factors influencing self-care management in adult hemodialysis patients: An integrative review. Qatar Med J. 2024;2024(1):12. https://doi.org/10.5339/qmj.2024.12 PMid:38654818 PMCid:PMC11037095
3. Ortiga Nogueira JS, Silva Pombo Soares CA, Gomes NP, António de Sousa Carvalho A. Health literacy: relationship with the family caregiver role. Open Med (Warsaw, Poland). 2026 Jan;21(1):20261449. https://doi.org/10.1515/med-2026-1449 PMid:42232361 PMCid:PMC13225184
4. Al Muchtari TA, Syukri M, Yusni Y. Association between caregiver burden in family and hemodialysis compliance of chronic kidney disease patients in Aceh, Indonesia. Narra J [Internet]. 2023 Dec;3(3):e255. Available from: https://pmc.ncbi.nlm.nih.gov/articles/PMC10920366/ https://doi.org/10.52225/narra.v3i3.255 PMid:38463654 PMCid:PMC10920366
5. Nasution SA, Ginanjar E, Lydia A, Sukrisman L, Alwi I, Wijaya IP, et al. Cardiovascular-kidney-metabolic syndrome in Indonesia: a commentary on the need for integrated management and policy action. Front public Heal. 2025;13:1707551. https://doi.org/10.3389/fpubh.2025.1707551 PMid:41607895 PMCid:PMC12838263
6. Purba CIH, Johnston B, Kotronoulas G. An Exploration of Family Caregivers' Health Care Needs When Caring for Patients With Cancer in the Resource-Challenged Context of West Java, Indonesia. Semin Oncol Nurs [Internet]. 2023;39(3):151369. Available from: https://www.sciencedirect.com/science/article/pii/S0749208122001474 https://doi.org/10.1016/j.soncn.2022.151369 PMid:36424248
7. Matthews M, McKeaveney C, Noble H, Reid J. Exploring the unmet needs and experiences of informal caregivers of patients with end-stage kidney disease (ESKD) receiving haemodialysis - a qualitative study. PLoS One. 2024;19(5):e0302525. https://doi.org/10.1371/journal.pone.0302525 PMid:38722989 PMCid:PMC11081335
8. Abebe A, Arba A, Paulos K. The Lived Experience of Primary Family Caregivers of Patients on Hemodialysis Treatment in Southern Ethiopia : A Phenomenological Study. 2022;(February):41-52. https://doi.org/10.2147/IJNRD.S353191 PMid:35237064 PMCid:PMC8882975
9. Häikiö K, Cloutier D, Rugkåsa J. Is health literacy of family carers associated with carer burden, quality of life, and time spent on informal care for older persons living with dementia? PLoS One. 2020;15(11):e0241982. https://doi.org/10.1371/journal.pone.0241982 PMid:33216771 PMCid:PMC7678960
10. Liu C, Wang D, Liu C, Jiang J, Wang X, Chen H, et al. What is the meaning of health literacy? A systematic review and qualitative synthesis. Fam Med community Heal. 2020 May;8(2). https://doi.org/10.1136/fmch-2020-000351 PMid:32414834 PMCid:PMC7239702
11. Matthews M, Reid J, McKeaveney C, Noble H. Knowledge Requirements and Unmet Needs of Informal Caregivers of Patients with End-Stage Kidney Disease (ESKD) Receiving Haemodialysis: A Narrative Review. Healthc (Basel, Switzerland). 2021 Dec;10(1). https://doi.org/10.3390/healthcare10010057 PMid:35052221 PMCid:PMC8775298
12. Yusuf A, Purba JM, Putri DE, Aditya RS, Alruwaili AS, AlRazeeni DM. Family-Centered Care Experiences in Elderly with Chronic Diseases in Communities: Qualitative Study of Patients, Families, Nurses, and Volunteers. Heal equity. 2024;8(1):338-50. https://doi.org/10.1089/heq.2024.0009 PMid:39011075 PMCid:PMC11249130
13. Fitryasari R, Nurlela L, Syadiyah H, Yusuf A, Maliah I, Adjeng G. Navigating care : family information needs and responsibilities in the context of schizophrenia caregiving. J Ners [Internet]. 2024;19(3):302-13. Available from: https://e-journal.unair.ac.id/JNERS/article/view/58359 https://doi.org/10.20473/jn.v19i3.58359
14. Shalahuddin I, Mahardiani F, Widianti E, Maulana I. Factors Related to the Caregiver Burden on Families Caring for Clients with Schizophrenia: Scoping Review. Psychol Res Behav Manag. 2025;18:1799-808. https://doi.org/10.2147/PRBM.S537945 PMid:40900740 PMCid:PMC12400106
15. Faridah VN, Ghozali MS, Aris A, Sholikhah S, Masunatul Ubudiyah. Effect of Hemodialysis Adequacy on Quality of Life in Older Adults with Chronic Kidney Disease. Indones J Heal Community Heal Nurs. 2021;6(1). https://doi.org/10.20473/ijchn.v6i1.26660
16. Rondhianto R, Murtaqib M, Yonda NN. Psychosocial factors affecting the adherence of chronic kidney disease patients to undergo a hemodialysis program : a cross-sectional study. J Ners [Internet]. 2024;19(3):314-25. Available from: https://e-journal.unair.ac.id/JNERS/article/view/48195 https://doi.org/10.20473/jn.v19i3.48195
17. Alodhialah AM, Alahmedi SH. Nurse-Facilitated Self-Management in Peritoneal Dialysis: A Cross-Sectional Study from Riyadh, Saudi Arabia. Healthcare [Internet]. 2025;13(20). Available from: https://www.mdpi.com/2227-9032/13/20/2561  Mid:41154241 PMCid:PMC12563158
18. Fossum M, Opsal A, Ehrenberg A. Nurses' sources of information to inform clinical practice: An integrative review to guide evidence-based practice. Worldviews evidence-based Nurs. 2022 Oct;19(5):372-9. https://doi.org/10.1111/wvn.12569 PMid:35244324 PMCid:PMC9790517
19. Graneheim UH, Lundman B. Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness. Nurse Educ Today [Internet]. 2004 Feb;24(2):105-12. Available from: https://doi.org/10.1016/j.nedt.2003.10.001 PMid:14769454
20. Loh J. Inquiry into Issues of Trustworthiness and Quality in Narrative Studies : A Perspective. Qual Rep [Internet]. 2013;18(1996):1-15. Available from: http://www.nova.edu/ssss/QR/QR18/loh65.pdf
21. Nutbeam D. The evolving concept of health literacy. Soc Sci Med. 2008 Dec;67(12):2072-8. https://doi.org/10.1016/j.socscimed.2008.09.050 PMid:18952344
22. Kim EY, Lee YN. Coexisting with the Life of Patients with Hemodialysis: Qualitative Meta-Synthesis Study of Life of Caregivers of Patients with Hemodialysis. Int J Environ Res Public Health. 2022 Feb;19(4). https://doi.org/10.3390/ijerph19042163 PMid:35206351 PMCid:PMC8871738
23. Sørensen K, Van den Broucke S, Fullam J, Doyle G, Pelikan J, Slonska Z, et al. Health literacy and public health: a systematic review and integration of definitions and models. BMC Public Health. 2012 Jan;12:80. https://doi.org/10.1186/1471-2458-12-80 PMid:22276600
24. Nimah L, Nursalam N, Wahyudi AS, Mariyanti H. Quality of Life of Family Caregivers of Patients Undergoing Dialysis: A Literature Review. SAGE Open Nurs [Internet]. 2024;10(7):1-12. Available from: https://journals.sagepub.com/doi/full/10.1177/23779608241240124 https://doi.org/10.1177/23779608241240124 PMid:38549614 PMCid:PMC10976490
25. Zarit SH, Reever KE, Bach-Peterson J. Relatives of the impaired elderly: correlates of feelings of burden. Gerontologist. 1980 Dec;20(6):649-55. https://doi.org/10.1093/geront/20.6.649 PMid:7203086
26. Dunst CJ. Meta-Analyses of the Relationships between Family Systems Practices, Parents' Psychological Health, and Parenting Quality. Int J Environ Res Public Health. 2023 Sep;20(18). https://doi.org/10.3390/ijerph20186723 PMid:37754583 PMCid:PMC10530758
27. Nirmalasari N, Sari IWW. Caregiver's Burden Among Families of Hemodialysis Patient: A Cross-Sectional Study. NurseLine J. 2022;7(1):58-63. https://doi.org/10.19184/nlj.v7i1.29100
28. Pio TMT, Prihanto JB, Jahan Y, Hirose N, Kazawa K, Moriyama M. Assessing Burden, Anxiety, Depression, and Quality of Life among Caregivers of Hemodialysis Patients in Indonesia: A Cross-Sectional Study. Int J Environ Res Public Health. 2022 Apr;19(8). https://doi.org/10.3390/ijerph19084544 PMid:35457412 PMCid:PMC9032362
29. Feeney BC, Collins NL. A new look at social support: a theoretical perspective on thriving through relationships. Personal Soc Psychol Rev an Off J Soc Personal Soc Psychol Inc. 2015 May;19(2):113-47. https://doi.org/10.1177/1088868314544222 PMid:25125368

Articles in Press, Accepted Manuscript
Available Online from 14 November 2026